We were delighted to hear that the stuff we had shipped from home is finally due to arrive this evening. We have been waiting patiently for it for a while.
I phoned the Air France office to check when it would be possible to pick it up only to discover that we can't pick it up. We don't have access to the customs area where it will come in. We need to find a 'Customs Agent' to help us. Of course that will cost money!
So I phoned a customs agent who told me that we will need a letter and other documentation (I'm still waiting for the email to tell me exactly what) and that it will cost about 6000 pesos (£300) for his services. Of course that is a completely unexpected fee and one that we are unwilling to pay (we've already paid for shipment!).
Thankfully there is a member in one of the OMS churches who used to work in customs and has contacts there. He seems to be hard to get a hold of. Please pray that this issue will be resolved.
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